Business Services Manager

    Information Services branch is seeking a delivery focused leader to assist in significant business performance improvement.

    Develop your career in this high profile position while gaining a thorough knowledge of the Information and Communications Technology (ICT) business. This role will give you the opportunity to build relationships and network with stakeholders of all levels within the organisation. 

    Work within a branch that is responsible for leadership, strategy and delivery of ICT services across the organisation. This branch has a strategic and operational role to ensure Brisbane City Council achieves its organisational goals.

    As the Business Services Manager, you will provide specialised services across a broad range of areas. These services include financial management, business planning, performance improvement and human resource management.

    This will include:

    • managing the operational business planning process including developing and monitoring key performance indicators
    • reporting, workforce planning, performance management and business improvement
    • ensuring operational business systems and processes are developed, implemented and maintained
    • contributing to the financial management of the branch.

    To be successful in this role you will have proven experience in business performance, financial and human resource management. You will combine this knowledge with experience in managing the delivery of these services from third parties (for example Shared Services).

    Experience working within the ICT industry would be highly regarded.

    In return for your expertise, you will receive:

    • the opportunity to get involved in projects that improve Council\'s major issues and challenges
    • a rewarding role where you directly contribute to the provision of high quality, innovative services
    • networking opportunities with a broad range of stakeholders throughout the organisation.

    Working in Council means delivering excellent
    customer service to the people of Brisbane.

    Duration: Up to two years

    How to apply: Click on the \'Apply\' button below to complete your online application. Please upload your current resume and cover letter that demonstrates how you meet the requirements of this role.

    Position description:  20100721_B8_Business_Services_Manager_RS.doc

    Information kit:  20100720_B8_Business_Services_Manager_IK.doc

    More information: Phone Monika Millwood on 07 3403 3954

    Remuneration stated is for full-time positions.

    2010 Australian Employer of the Year
    (Career Development Association of Australia)